Terms and Conditions
Terms and Conditions
Welcome to Dragonfly Accounts. By accessing or purchasing from https://dragonflyaccounts.net (the “Site”), you agree to the following Terms and Conditions. Please read them carefully as they outline your rights and obligations.
1. Replacement Policy
1.1 Replacement Eligibility
Dragonfly Accounts provides replacements for accounts that meet specific conditions to ensure proper functionality for our users. Accounts may qualify for replacement if:
- The account is entirely blocked or inaccessible upon initial login.
- The account requires SMS verification or other authentication steps that prevent login.
- The account’s dashboard or settings display restrictions that impact essential functions.
1.2 Replacement Request Process
To initiate a replacement, buyers must contact Dragonfly Accounts Support on Telegram within 24 hours of purchase. Include the order number, a brief description of the issue, and supporting documentation (e.g., screenshots, error messages). Replacement eligibility expires after the 24-hour window, and requests without adequate documentation may not be processed.
1.3 Conditions for Replacement
To ensure replacement eligibility, buyers must strictly follow setup and warm-up guidelines provided by Dragonfly Accounts. This includes using Dolphin{anty} Browser and configuring the browser environment correctly. Failure to adhere to these instructions, use of unauthorized tools, or engagement in prohibited activities may disqualify the account from replacement.
• Request Process for Replacement: If you experience any of the above issues, please contact @dragonflyaccountsbot on Telegram within 24 hours of purchase. Provide your order number, documentation of the issue (screenshots, error messages, etc.), and a description of the steps taken to verify the account.
• Replacement Timeframe: Replacement requests must be submitted within 24 hours of purchase. Delays beyond this timeframe may impact eligibility.
1.4 Non-Eligible Scenarios
Replacement is not provided if:
- The account is restricted due to user error, such as incorrect login attempts or IP address changes.
- Issues arise after the account is used in an advertising campaign, linked to a payment profile, or subjected to high-risk activities.
- The account was purchased in advance but not immediately verified and used.
- The account requires SMS or additional verification that prevents login.
- The account is entirely blocked or suspended upon first login.
- The Gmail dashboard or account settings display significant restrictions that affect usability.
2. Refund Policy
2.1 Refund Eligibility
Refunds are issued only in cases where:
- An account cannot be accessed due to issues existing before sale.
- Documentation clearly demonstrates that the account was inaccessible or restricted upon the first login attempt.
2.2 Partial Refunds
For purchases involving multiple accounts, partial refunds may be provided for accounts verified as defective. Refunds will not be given for fully functional accounts or unused accounts outside the 24-hour verification period.
2.3 Refund Request Process
Refund requests should be directed to Dragonfly Accounts Support with complete details, including the order number, documentation of the issue, and any supporting evidence. Refunds, once approved, will be processed via the original payment method and may take up to 10 business days.
3. Dispute Resolution
3.1 Review of Disputes: Requests that do not meet the outlined criteria may be reviewed on a case-by-case basis. Dragonfly Accounts reserves the right to make final decisions on all disputes.
3.2 Dispute Evidence Requirement: For disputes, buyers must provide:
- All relevant documentation, including proof of purchase, order number, and account details.
- A statement describing the specific issues encountered and actions taken.
3.3 Support Contact and Response Time: All inquiries and refund requests should be directed to @dragonflyaccountsbot on Telegram. We aim to respond to all requests within 48 hours.
4. Usage of Purchased Accounts
4.1 Responsibility for Account Use
Once logged into the account, buyers assume full responsibility for its maintenance and proper use. Dragonfly Accounts holds no liability for issues arising from user actions or account activities post-login.
4.2 Usage Restrictions
Buyers agree not to use accounts for illegal purposes, including but not limited to fraudulent activities, policy violations on advertising platforms, or any actions contrary to the terms of third-party services.
5. General Terms
5.1 Acceptance of Terms
By using this Site, you agree to these Terms and Conditions, as well as the Privacy Policy and Refund Policy. If you do not agree with these policies, please refrain from using our services.
5.2 Modification of Terms
Dragonfly Accounts reserves the right to update or modify these Terms at any time. Any changes will take effect immediately upon posting on the Site. Continued use of the Site indicates acceptance of any updates.
For any questions or assistance, please reach out to us on Telegram at Dragonfly Accounts Support.
6. Additional Terms
6.1 Accidental Purchases: Purchases made in error, due to negligence, or for any unintentional reason are not eligible for refunds.
6.2 Advance Purchases: We advise buyers to purchase only the number of accounts needed immediately. Accounts purchased for future use are not eligible for replacement if unused.
6.3 Updates to Policy: Dragonfly Accounts reserves the right to update or modify this Refund Policy at any time. Updates will be posted on our site, and continued use of our services indicates acceptance of any changes.
6.4 Balance Withdrawals:
Clients may request a withdrawal of their remaining balance. A surcharge fee of 5% will be deducted from the unused amount upon withdrawal. Withdrawal processing may take up to 5 business days. By submitting a withdrawal request, the client agrees to the applicable fees and timeline.
